Returns & Exchanges
We want you to feel confident when shopping with The Four Origins.
Our Return Policy
Eligible products may be returned within 48 hours of delivery, provided they meet our return requirements.
Because perfume is a personal-use product, opened, used, or damaged fragrances may not be eligible for return or exchange unless the product arrived damaged or defective.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or contains the wrong product, please contact us as soon as possible with your order details and photographs of the issue.
Exchange
Where eligible, exchanges may be offered depending on product availability.
How to Request a Return
Contact our customer support team with:
- Order number
- Name and contact details
- Reason for the return
- Photos, where applicable
Our team will review your request and provide the next steps.
